Have questions? Go To Our Help Center: https://lilyluxuries.co/help
Please feel more than welcome to email us at support@lilyluxuries.co We have real humans on our support help desk. We respond to all messages within 1-3 business days. 
We stand behind every product we send out to you and take pride in our customer service to give you the most value we can.

You can also throw us some feedback! Any will be greatly appreciated!

We'll get back to you within one business day.
- The Lily Luxuries Team
Please note that we only accept change/cancellation requests within 24 hours of ordering. When production is started on your personalized necklace, we are unable to make any changes or cancel orders.